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Ordering for Christmas? Here’s everything you need to know!



Thursday 23rd November 2017

For those of you thinking of ordering from our website for Christmas presents, we are pleased to say that the best before dates on all our Popcorn and Caramel Sauces are now all into 2018, so you can stock up now without needing to worry!

Also last year, lots of you wanted to order from our website without us sending the parcel in a Joe & Seph’s branded box so that it was a surprise before the big day. I am now pleased to say that you just need to tick the “This is a surprise gift!” checkbox in the checkout process and we will send it in an unbranded box for you so it stays secret until the big day!

DON'T LEAVE IT TOO LATE - LAST ORDER DATES!

UK MAINLAND LAST ORDER DATE MIDNIGHT (GMT) 20th DEC 2017!

For those of you who have a habit of leaving your Christmas prezzies to the last minute, we wanted to make you aware of our final order dates for guaranteed delivery in time for Christmas...  

Any orders received after these dates we'll still do our best to get them to you in time, but we can't guarantee they will arrive by the 25th December. As our elves are a little busier at this time of year, we might take a little more time processing and dispatching your order, so please allow for an extra day or two for your popcorn to arrive. If you have any special requirements then please do get in touch and we'll do our best to help!

 

DELIVERY LOCATION

LAST ORDER DATE FOR PRE-CHRISTMAS DELIVERY!

Under £40 order total:
(sent via Royal Mail

Over £40 order total:
sent via express courier

USA & CANADA

Sunday 10th December

Sunday 17th December

EUROPE

Sunday 10th December

Sunday 17th December

UK NON-MAINLAND

Thursday 14th December

Tuesday 19th December

 

 

 

 

All orders:
(sent via Fedex)

UK MAINLAND

Wednesday 20th December

 

 DESPATCH TIMES

Usually we aim to have orders dispatched and shipped within 2 working days (UK Mainland), however over the busy Christmas period, this might take a bit longer. During this time, please allow up to 4 working days for delivery, as everything is hand cooked and hand packed, it can take a bit longer than normal to get orders out.

However, you should receive an email with delivery details as soon as your order has been dispatched.

SEASONAL CLOSE DOWN

Please note that our office, warehouse and kitchens will be closed from Saturday 23rd December – Monday 1st January inclusive for a break from popping! Any orders placed during this period will be picked up when we return in the new year and dispatched that week. During this time we can't guarantee that we'll be able to respond to any queries although we'll do our best to pick up any urgent queries.

Head to our popcorn shop to explore our range of flavoured popcorn and caramel sauces now...

As our elves are a little busier at this time of year, we might take a little more time processing and dispatching your order, so please allow for an extra day or two for your popcorn to arrive.

 If you have any special requirements then please do get in touch and we'll do our best to help!

 

Happy shopping!

J&S