How do I cancel my order?
Once your order has been processed we will not be able to change or cancel it.


What type of payment do you accept?
We Accept Paypal, if you are not a member of Paypal you can enter your card details directly from the Paypal page. Paypal lets you pay by Visa, Mastercard, Amex, and debit cards.


When will I receive my order?
Orders placed today are scheduled for dispatch on the following business day by 2nd class mail and should arrive within three working days.


Do you post on Weekends?
No we do not currently post orders on weekends.


Will I be able to add a gift message to my order?
We will be looking to incorporate this in the near future.


Can I change the delivery address after my order is placed?
Once your order is placed, we will not be able to change the delivery address.


Do prices include delivery?
All web prices include delivery to the United Kingdom
Other destinations surcharge applies:

Europe
A £5 surcharge applies to each, Tin , Jar, multiple of 3 or 6 pouches purchased

United States & Canada
A £12 surcharge applies to each Tin, Jar multiple of 3 or 6 purchased.


How do I use the promotion code?
Use Promotion code at checkout. Offer valid on purchases through date listed in offer. Cannot be applied to previous or pending purchases. Offer cannot be combined with any other offer. Not redeemable for cash or credit, and lost or stolen offers will not be replaced.


Do you ship outside the UK?
We deliver to the UK, Europe and the US

Europe
A £5 surcharge applies to each, Tin , Jar, multiple of 3 or 6 pouches purchased

United States
A £12 surcharge applies to each Tin, Jar multiple of 3 or 6 purchased.


What is the Nutritional Information?
This is shown as a popup on the product pages.


How do I keep my popcorn fresh?
We offer these recommendations for helping to extend its freshness:
-Do not open your product until you are ready to eat it.
-Do not expose the product to adverse weather (away from heat, sunlight and humidity).
-Once opened, store it in an air-tight container at room temperature.
-Do not refrigerate, freeze, reheat or microwave any of our products.
-Use common sense as with any other perishable products, e.g. bread, ice cream


Can I serve my popcorn warm?
Yes, for a different taste experience try serving your popcorn warm. Remove from the pack place on a baking tray and heat in the oven for 6 minutes at 75˚, serve at just above room temperature. Please note these heat instructions are intended as guidelines only, all appliances can vary.


How can I add extra crunch to my Popcorn?
By heating in the oven for 6 minutes at 75˚ and wait for it to cool for extra crunch. Please note these heat instructions are intended as guidelines only, all appliances can vary.


Once open how long can I keep the product for?
Once the pack is opened transfer to an airtight container and consume within 5 days.


How long are the best before dates?
The products generally are delivered with a best before date of 3 months from the date of purchase.


Are the products allergen free?
Caramel & Almond - This product contains nuts and milk.
Caramel, Pepper & Chilli - Contains milk.
Caramel, Mirin, Soya & Sesame - Contains milk, soya, sesame, wheat and mustard.
Caramel, Coconut & Cinnamon - Contains nuts, milk and sulphites
Caramel Macchiato & Whisky – Contains milk.
Classic Caramel - Contains milk.
Caramel & Sea Salt - Contains milk
Caramel & Belgian chocolate - Contains milk
Caramel & Espresso - Contains milk
Cheddar, Sweet topping & Savoury seasoning - Contains milk and Mustard
Goats Cheese - Contains milk
Mature Cheddar - Contains milk

We cannot guarantee any of products are nut free as they were made in an environment where nut ingredients have been used.

Our popcorn is handmade and it is possible that there may be some unpopped kernels, take care when eating or giving to children.


How do I contact you?
Use our contact form to ask a question or say hello.


Is your popcorn gluten free?
All of our popcorn is gluten free, with the exception of our Smooth Caramel, Mirin, Soya and Sesame flavour.


I’m organising an event and want to order bulk popcorn, how much should I order?
You can now order our popcorn in bulk catering packs through our website here. We recommend allowing for about 30g of popcorn per person, unless it is the only food being served, in which case allow for about 60g per person.